Introduction
Delotas Cleaning Solutions is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect personal data when you visit our website or use our services, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Information We Collect
We may collect and process the following information:
Information You Provide
- Name and contact details
- Company or organisation name
- Email address and telephone number
- Enquiries submitted via contact forms
- Service requirements or quotation requests
Information Collected Automatically
- IP address
- Browser type and device information
- Website usage data
- Cookies and analytics data
How We Use Your Information
We use your information to:
- Respond to enquiries and provide quotations
- Deliver cleaning services
- Improve our website and customer experience
- Maintain security and prevent fraud
- Meet legal and regulatory obligations
- Send service-related communications
We do not sell personal data to third parties.
Legal Basis for Processing
We process personal data under the following lawful bases:
- Contract performance
- Legitimate business interests
- Legal compliance
- Consent where required
Data Sharing
We may share data with:
- Service partners and subcontractors
- IT and website service providers
- Legal or regulatory authorities where required
All third parties are required to maintain data confidentiality and security.
Data Retention
We retain personal data only as long as necessary for business or legal purposes. Data is securely deleted or anonymised when no longer required.
Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request data deletion
- Restrict or object to processing
- Request data portability
- Withdraw consent
To exercise your rights, please contact us at [email protected].
Data Security
Delotas implements appropriate technical and organisational security measures to protect personal data from unauthorised access, disclosure, or loss.
Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page.